#SmallBiz #Marketing

The Rule of 1% is simply defined as adding to your customer service one percent at a time. Before you can do this you must have your...

In the last post we talked about how to figure out what your customers want out of a positive shopping experience. Today we’ll talk about...

In the last post we talked about the first secret to building a solid customer service plan and how to decide what your vision is. Today...

Customer service is a pretty hot topic and can make or break your business. Consumers have little patience for lousy customer service and...

Today I’d like to talk about how to turn prospects into customers and retain them for future marketing to. While, your marketing is doing...

Posting for your business on social media is standing operating procedures these days. According to eMarketer, among US businesses with...

Let’s be honest, customers can be hard to please. They are also hard to prospect and develop. As marketers and salespeople, we’re...